Customer Support
Frequently Asked Questions
Everything you need to know about Ageno Infrared and Induction Cookstoves.
Infrared cooking is an advanced method that prepares healthier food while retaining nutrients. Energy is transferred directly to the cookware, resulting in:
- 3x Faster than traditional methods.
- Even heat: No hot or cold spots.
- Efficiency: Lower power consumption and cooler kitchen environment.
Both are excellent, but serve different needs:
Infrared: Works with any cookware (Glass, Aluminum, Ceramic), heats extremely fast, and saves up to 30% power.
Induction: Offers precise control and a cool-to-touch surface, but requires magnetic cookware.
Yes. Ageno cookstoves are CE Certified, meeting European standards for safety and health. They feature shock-proof crystal plates, overheat protection, and advanced temperature control systems.
Absolutely. They eliminate gas usage, lower carbon emissions, and reduce energy consumption, supporting a sustainable cooking environment.
On Infrared: Yes, it works with aluminum, stainless steel, glass, copper, and ceramic.
On Induction: It requires magnetic cookware (Cast iron or magnetic stainless steel).
Because of the smooth crystal glass surface, maintenance is easy. Simply wipe down the surface after cooking. There is no soot, ash, or grease buildup to worry about.
Yes. Shovan Inc provides reliable after-sales service, documentation, and customer support across Nepal to ensure long-term satisfaction.